What shoppers want from the eCommerce site search experience

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What makes for a good eCommerce site search experience?

Together with Censuswide, we polled 2000 consumers across the UK to find out what frustrates and delights shoppers about the site search experience and how a negative site search experience can hurt your business.

Read the full report - https://www.freshrelevance.com/resources/ecommerce-site-search-report/

And watch the video for a sneak peek into the insights.

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#freshrelevance helps marketing, CRM, eCommerce and merchandising teams deliver personalized customer experiences across web, email and app with an extensive set of solutions, integrations and intuitive UI. Our versatile personalization and decision engine integrates with your stack and can be used across teams. We enable you to design and execute highly effective personalization campaigns from start to finish - no technical expertize needed. Functionality includes cross-channel experiences, product recommendations, triggered emails, behavioral targeting, social proof, testing and optimization and much more.

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Catégories
E commerce Divers
Mots-clés
freshrelevance, fresh relevance, ecommerce personalization

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