[Webinar] E-Commerce Warehousing, Fulfillment, Shipping and Returns - Build Customer Loyalty

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Here is a recording of a webinar that I recently did for Red River College (Winnipeg, MB, Canada) to help promote e-commerce entrepreneurship and small businesses transition to e-commerce due to the negative impact of COVID shutdowns.

The main message of this webinar is to help entrepreneurs understand what happens after a customer has placed an order on their e-commerce website. I wanted to highlight the importance of achieving operational efficiency (i.e. how to quickly and effectively get the purchased items in the hands of the customers) and how the post-purchase experience can really help businesses build long-term customer loyalty and happiness.

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YouTube:  https://www.youtube.com/treptalks
Website: https://treptalks.com
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Podcast: https://treptalks.com
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Connect with Sushant on LinkedIn: https://www.linkedin.com/in/sushantmisra/
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