In this video, we talk about how customer acquisition is changing, how merchants dealt with Black Friday, some news for 2021 about Gorgias and more!
Philippe is Head of Partnerships and Business Development at Gorgias.io and co-founded the supplement brand Routine Probiotics. He was previously co-founder of Dealeaz, an Ecommerce focused retailer that generated over $20M in revenue in its first 24 months.
Philippe also worked at both Google and Microsoft in several Sales, Marketing and Operational roles. He's passionate about helping Ecommerce merchants optimize and scale their backend operations in order to boost profits.
Philippe Roireau’s LinkedIn: https://ca.linkedin.com/in/philipperoireau
Philippe Roireau’s Email: phil@gorgias.com
Website: https://www.gorgias.com/
Timestamps:
[00:00] - Intro
[00:49] - Recent changes in Ecommerce
[02:16] - Facebook’s acquisition of Kustomer
[05:15] - What's new with Gorgias?
[06:50] - Transforming Gorgias into a platform
[08:05] - Generating gift cards in one-click
[09:00] - Where to find Philippe
Honest Ecommerce is a weekly podcast, community & educational resource providing online store owners with honest, actionable advice to increase their sales and grow their business.
If you like our videos, consider subscribing & joining our FREE Facebook group
http://honestecommerce.co/
Philippe is Head of Partnerships and Business Development at Gorgias.io and co-founded the supplement brand Routine Probiotics. He was previously co-founder of Dealeaz, an Ecommerce focused retailer that generated over $20M in revenue in its first 24 months.
Philippe also worked at both Google and Microsoft in several Sales, Marketing and Operational roles. He's passionate about helping Ecommerce merchants optimize and scale their backend operations in order to boost profits.
Philippe Roireau’s LinkedIn: https://ca.linkedin.com/in/philipperoireau
Philippe Roireau’s Email: phil@gorgias.com
Website: https://www.gorgias.com/
Timestamps:
[00:00] - Intro
[00:49] - Recent changes in Ecommerce
[02:16] - Facebook’s acquisition of Kustomer
[05:15] - What's new with Gorgias?
[06:50] - Transforming Gorgias into a platform
[08:05] - Generating gift cards in one-click
[09:00] - Where to find Philippe
Honest Ecommerce is a weekly podcast, community & educational resource providing online store owners with honest, actionable advice to increase their sales and grow their business.
If you like our videos, consider subscribing & joining our FREE Facebook group
http://honestecommerce.co/
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