Unifying the B2B Customer Experience: Dick Bos, Commercial Leader at Philips | E6

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Dick Bos, Global Commercial Leader at Philips, originally ended up in a sales career with the desire to travel more. Fast forward to today, he has successfully led the Philips Healthcare e-commerce business to grow up to 1 billion of the total revenue.

In this episode, Ruben and Tim together with Dick why internal adoption of the web store is crucial, and why a unified customer experience is necessary for a seamless experience in B2B e-commerce.

???? This video includes the highlights of the episode, tune in to more details via the podcast channels.
Links to the full episodes in the comments!

✅ Connect with Tim van Hattem on LinkedIn:
https://www.linkedin.com/in/timvanhattem/
✅ Connect with Ruben Mink on LinkedIn:
https://www.linkedin.com/in/rubenmink/

#ecommercesales #ecommercesuccess #ecommercepodcast #customerrelationships #saleseffectiveness
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E commerce Divers

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