The impact of increasing eCommerce and delivering customer expectations during COVID19

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As major disruptions to supply and demand levels continue to fluctuate, many companies are taking advantage of digital commerce capabilities to continue serving their customers.

To help navigate the effects of a boom in eCommerce and the impact this will have on your business, join us for a virtual roundtable: The impact of increasing eCommerce and delivering customer experience.

Join Markus Reckling, Managing Director, DHL Express Germany, Jamin Dick, Head of NA Supply Chain, Alibaba, Roy Anderson, Chief Procurement & Digital Transformation Officer, Tradeshift and Roman Sobieri, Head of Global Shipping, Etsy as they analyze the key actions that increased ecommerce operations will necessitate including:

• The biggest challenges to implementing new or increased eCommerce capabilities around existing operations
• The changing priorities of customers, the impact of supply and demand limitations and expectations for shifts as the b2c and b2b consumer environments evolve
• The knock-on effect of increased eCommerce activity on transport capacity, innovative delivery models and sustainability initiatives
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E commerce Divers

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