Outsourcing Case Studies Businesses Can Learn From

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A global IT outsourcing market analysis predicts that the industry would increase by 98 billion USD by 2024, with a compound annual growth rate (CAGR) of 5%.

Though outsourcing is a highly profitable and effective approach to develop your business, there are a few things to consider before implementing it.

Learning from the experiences of companies that have done this successfully can be a simple approach to getting started.

1. CuriosityStream
Curiosity Stream is a global independent media firm and video-on-demand streaming service that experimented with outsourcing in 2019.

They employed six programmers to assist them in developing the video component that increased the number of hours watched.

This aided them in increasing overall productivity while also lowering the cost of developing the software.

2. StudyTube Hires
StudyTube is a Dutch-based online education portal that relies on nearshore programmers.

In the beginning, they worked with part-time engineers but quickly realized it wasn’t going to work.

As a result, they employed Ukrainian developers, and this nearshore outsourcing solidified their chances of expanding their firm.

3. Skype
The 300 million monthly active users and nearly 1 billion downloads attest to their success through outsourcing.

The majority of the software was developed by European web developers. Skype asserted that competent web development was required for its product concept, so it chose outsourcing as a solution.


4. Slack
In July 2017, the company raised a total worth of $5 billion, and it is still increasing.

By outsourcing website design and mobile app development, the corporation increased its investment.

Slack’s rise from rags to riches is a prime example of outsourcing success.

5. Whatsapp
Whatsapp has over 1.5 billion active users in over 180 countries, and the corporation is no stranger to outsourcing.

With a limited cash reserve, creators Jan Koum and Brian Acton concluded that outsourcing was the best method to create the product.

As a result, they employed Russian software developers to reduce operational costs while obtaining highly experienced workers.

6. Waitwhile
Waitwhile began with a base program that was warmly appreciated by its early users, and scaling became inevitable.

However, they were limited by their technology, so they outsourced the work to NeoITO.

They improved their previous framework, which was built with AngularJS, and added the functionality required to handle high scaling.

Waitwhile has established its market position with over 2 million hits.

7. Alibaba

Alibaba is unquestionably one of the most successful outsourcing cases. Alibaba Group co-founder Jack Ma is a staunch supporter of an open and market-driven economy.

Initially, Jack Ma outsourced his software development job to the United States. This was done to appeal to a bilingual audience and to employ experienced computer specialists that he couldn’t locate locally.

This was not in vain, as Alibaba today controls 60% of the Chinese e-commerce market.


There is a rather prevalent misunderstanding that outsourcing results in weak management techniques and subpar customer service.

These companies give invalidates the misconception.

To gain the benefits of outsourcing, you must first hire the right people who can match your needs.

Contact Noon Dalton today to learn more!