Jacques Lavaud - Hello, my name is Jacques Lavaud, paralegal at Rosenbaum Famularo. Today I'm here to issue you guys a reminder to really check your metrics. Keep an eye on your order defect rate. Keep an eye on your late shipment. And keep an eye on your valid tracking rate.
It's super important that during this Q4 season, that you guys are really on top of everything. Because, as you may know, eCommerce sales have skyrocketed throughout the past few months and more people are shopping online more than ever. Once again, really really be proactive.
The best way to do this is to check your A-to-Z claims, chargeback claims, negative feedback, resolve any disputes, and issue refunds accordingly.
By doing all of these things you can ensure that for this Q4 you make as much money as possible and there's absolutely no disruption to your selling.
Once again, this is Jacques, and I hope you guys have a great day.
It's super important that during this Q4 season, that you guys are really on top of everything. Because, as you may know, eCommerce sales have skyrocketed throughout the past few months and more people are shopping online more than ever. Once again, really really be proactive.
The best way to do this is to check your A-to-Z claims, chargeback claims, negative feedback, resolve any disputes, and issue refunds accordingly.
By doing all of these things you can ensure that for this Q4 you make as much money as possible and there's absolutely no disruption to your selling.
Once again, this is Jacques, and I hope you guys have a great day.
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- E commerce Amazon
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