Introducing automated positive feedback on eBay ✅ #eBaySeller

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Starting at the end of April, you’ll automatically receive positive feedback for orders that use a tracked service, arrive on time & have no buyer issues. We hope this will better reflect the reliability and quality service you provide, ensuring your efforts are recognised and reflected in your profile.

The automated positive feedback will contribute to your feedback score and positive rating percentage, and will be displayed with the message, “Order completed successfully - tracked and on time.”

Automated positive feedback will be added to your feedback profile 7 days after tracking confirms successful delivery, provided the following criteria are met:

- Tracking shows the item was delivered on time
- The buyer hasn’t left feedback yet
- The buyer hasn’t reported an issue with their order

This feedback will remain unless the buyer reports a negative experience, such as opening a return request, reporting non-receipt, or cancelling the order. Any positive or negative feedback subsequently left by the buyer will replace the automated positive feedback.

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Catégories
E commerce Ebay
Mots-clés
eBay, eBay UK, ebay.co.uk

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