How To Remove eBay Negative Reviews | Fix Negative Feedback on eBay | Step By Step Tips for Sellers

In this video, I am going to show you how you can remove negative reviews from your eBay store. I will also be providing you with the 2 different ways you can appeal to remove the negative review and explain the exact procedures you will need to follow. If you’re a seller on eBay and you want to uphold your store and brand image then this video till the end.

To check other videos regarding E-commerce please visit the below URLs:

Jungle Scout - Product Research Tool: https://youtu.be/-jgnY7rjThs
Restock Limits and IPI Storage Limits: https://youtu.be/a44ThGqmt-c
Brand Story Feature on Amazon: https://youtu.be/spuBllmL5KQ
Amazon Brand Analytics and Brand Dashboard: https://youtu.be/dmLLVnr7XJY

185 million active buyers are on eBay. They are buying goods from more than 19 million sellers worldwide. It's Crazy. But The craziest thing is the negative reviews on your listing detail page. it's not always the seller's fault but often the customer leaves with a negative review.

Generally, customers send negative feedback due to the below issues:

✅ Service Issues
✅ Product Issues
✅ Policy Issues

Removing Negative Reviews on eBay

The question is when you will get Attacked by competitors, your item can be targeted to present as the worst. Even it can be the eBay algorithm that can cause your shop negative reviews. Surely these will cause you to lose customers’ trust in your brand.

But today instead of focusing on the problems, we want to take you on a trip to see how we are removing those worst reviews from your eBay seller central.

Ways of Solving Negative Review Issue

There are 2 main ways you can remove eBay's negative reviews from your store. These ways are:

✅ Chatting with eBay Support Center
✅ Direct Calling eBay Support Center

You can easily use these 2 methods to resolve all the negative issues that you have for your store. Remember, before you start talking with the eBay support team, you should have all the required documents related to the case to convince eBay to listen to your problem properly.

Conclusion

My tips will be to be polite with your customers, try to understand them, and if possible solve their issues. These will definitely help increase your brand value. Sellers, you know that prevention is better than cure. So take every possible step to prevent getting negative reviews. But many negative reviews can stop your selling carrier on eBay.

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Credits:

Produced by: Ecomclips
Presenter: Sakibul Islam
Video Editor: Nafiul Moktadir
Camera: Jahidul Islam
Production Team: Mortuza Tasnim, Nizam Uddin
Content: Josh Chakraborty
Thumbnail: Jahidul Islam
Supervised by: Rifat Zaman

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