How to Improve Your E-commerce Customer Retention

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Looking to improve your e-commerce customer retention? In this video, we’ll dive into how to provide value to customers who create online accounts, only collecting data customers are OK giving, building out email marketing, improving the end of a customer’s buying experience, and focusing on your brand.
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#customerretention #improvingcustomerretention #onlineformbuilder
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00:00 Introduction
00:36 How to improve your e-commerce customer retention
01:35 Give people a good reason to create an account
03:10 Collect data that people are OK giving
04:46 Build out email marketing
06:04 Improve the end of the experience
07:57 Focus on your brand
08:59 Recap
09:22 Subscribe to Jotform