How Amazon Revolutionized E-commerce: A Case Study on Their Customer-Focused Business Model

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This video explores how Amazon built a profitable business model and became a household name in e-commerce.

Host Anil Jacob takes viewers on a deep dive into Amazon's business model, highlighting how the company's focus on the customer has been crucial to its success.

From its massive selection of products to its speedy delivery times and innovative strategies such as Amazon Prime and Amazon Echo, Jacob examines the tactics Amazon has employed to keep customers coming back and attract new ones.

Through this case study, viewers will gain insights into how to create a profitable business model and build a loyal customer base.

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