EGN Podcast #7 : Radharaman Jha from flaconi on customer-centric approach and brand's success story

This is your digital piece of the e-commerce knowledge hub! Welcome to the E-commerce Germany News Podcast powered by the E-commerce Berlin Expo: https://buff.ly/43NTUqd

Powerful conversations, leadership stories. Let's talk e-commerce!

In this captivating podcast episode, join Efe Acunaz as he sits down with Radharaman Jha, the VP Supply Chain at Flaconi, a renowned Beauty retailer in Germany and Europe. Get inspired as he unveils Flaconi's strategic approach to becoming a leading Pure Play Beauty e-commerce player in the region, delivering value to customers through a seamless omni-channel experience.

Discover the secrets behind Flaconi's impressive year-on-year growth of 30% in 2023, driven by data-driven decision-making and embracing the power of AI. Join the discussion on the future of e-commerce, where social media and online shopping converge, and AI revolutionizes the shopping experience. Radharaman also shares valuable insights on market expansion and the importance of resilience and innovation in a rapidly evolving industry.

Whether you're a startup or an aspiring entrepreneur, this episode offers practical tips on building a solid foundation, optimizing supply chains, and staying ahead in the ever-changing world of e-commerce. Tune in now to gain valuable insights and learn from the success story of Flaconi, a trailblazer in the Beauty e-commerce segment. Don't miss this opportunity to stay ahead in the fast-paced world of digital commerce!

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The timetable:
00:00 - Intro
01:24 - From Dubai to Germany: Rad's Journey to flaconi
03:07 - flaconi's Supply Chain Transformation and E-commerce Success
15:41 - Growth Amid Challenges
22:38 - The Future of Digital Transformation in Fashion and Beauty
35:06 - When Things Go Wrong
27:56 - flaconi's Expansion Plans and Market Ambitions
30:11 - The Future of Consumer Shopping
39:07 - Tips For Building a Successful Small Business
41:30 - Outro