ECommerce Business Process Outsourcing Services | Ecommerce Logistics Outsourcing Services - Mandli

Product Data Management:

Product Listing and Data Entry:
Uploading product information to various marketplaces and platforms.
Writing compelling product descriptions with SEO optimization.
Managing product variations, sizes, and colors.
Maintaining accurate pricing and inventory levels.

Data Standardization and SEO Optimization:
Ensuring consistency across product titles, descriptions, and attributes.
Implementing relevant keywords and phrases for improved search visibility.
Optimizing product images for faster loading times and better conversions.

Category and Attribute Mapping:
Classifying products into the right categories and subcategories.
Adding appropriate product attributes and specifications.
Aligning with marketplace or platform specific requirements.

Inventory Management and Updates:
Monitoring and maintaining accurate inventory levels in real-time.
Updating product availability on online platforms to avoid overselling.
Forecasting inventory needs and managing supplier orders.

Image Editing and Optimization:
Resizing and formatting images for different platforms and devices.
Removing backgrounds and enhancing product visuals.
Creating product collages and lifestyle images.
Order Processing and Fulfillment:

Order Taking and Payment Processing:
Handling inbound orders through your website, marketplace platforms, or other channels.
Processing payments securely and efficiently.
Managing order confirmations and invoice generation.

Warehouse Management and Fulfillment:
Picking and packing orders accurately and efficiently.
Managing shipping labels and logistics arrangements.
Handling returns and product replacements.
Implementing quality control measures before shipment.

Shipping and Logistics Coordination:
Choosing the most cost-effective and efficient shipping options.
Tracking shipments and providing order updates to customers.
Managing international shipping and customs clearance.

Returns Processing and Customer Service:
Handling return requests and issuing refunds or replacements.
Addressing customer inquiries and concerns related to orders and fulfillment.
Resolving return-related issues and preventing chargebacks.

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