E-Commerce: Grow Customers with Trust

Designer luxury handbag or a fake counterfeit - could you tell the difference? Find out if I pass the test.

In this episode of The Karmali Exchange, I sit down with Tammy Phan, CEO and founder of Luxe Du Jour an online destination where you can shop, sell, rent or restore designer luxury handbags. We discuss staying relevant, using social media to educate your market and why entrepreneurs should feel uncomfortable.

We had some fiery debates!

Click the stamps below to enjoy our discussion and insights on:

00:00 Introduction
04:53 How to Build a Successful E-commerce Business
06:01 Social Media and Marketing for Your Demographic
07:35 How to Tackle the Fear of Being Uncomfortable
10:37 3 Tips for Making Your Process More Efficient
12:17 Handling Employee Mistakes
13:47 How to Stay Connected and Build Loyalty
18:27 How to Get Customers to Trust You
23:16 How to Beat Your Competition
27:32 Most important advice from this episode

Faisal Karmali is an author, entrepreneur, and media personality.
https://www.linkedin.com/in/faisal-karmali-6b913a166/?originalSubdomain=ca

He has shared his business expertise with the public for almost a decade by co-hosting More Than Money, a radio show on Calgary’s Global News Radio (770CHQR) dedicated to finance and lifestyle topics. Faisal also regularly appears across various other media to discuss financial issues, including providing daily business and market updates on both Global News Radio (770CHQR) and CTV Morning Live. To provide advice to business owners, he also hosts his own podcast and YouTube series, The Karmali Exchange.