Driving The Ultimate Customer Experience | Lexer X Searchspring X REVIEWS.io

Customers who have a positive experience with a brand are 140% more likely to spend—and strong loyalty turns customers into evangelists with a lifetime value 4-6x higher than that of detractors (Bain).

Every touchpoint a customer has with your brand is an opportunity for you to leave a lasting impression and promote retention & brand loyalty, the most valuable assets you can have.

Join us for a conversation on driving the ultimate customer experience. Hear from the retail industry’s top data, loyalty, personalisation, and eCommerce experts, including panellist Daniel McLean, eCommerce Manager at Rip Curl, one of the world’s most recognised and trusted brands.

You’ll walk away from the session with an understanding of:

- Brands that are winning at delivering great customer experiences, both in-store and online
- How to keep your customers engaged despite changing macroeconomic conditions
- Insights into changing shopper behaviour and omnichannel customer journeys
- How to improve conversion rates at checkout and beat out your competitors
- What to expect as we head towards peak sales season


Brought to you by:
Lexer - https://www.lexer.io/
Searchspring - https://searchspring.com/
REVIEWS.io - https://www.reviews.io/

Check out our social media:
Instagram: https://www.instagram.com/wearereviews/
Twitter: https://twitter.com/reviews_experts
LinkedIn: https://www.linkedin.com/company/reviews-co-uk/

Visit our website for more information about our platform:
https://www.reviews.io/