CUSTOMER SERVICE is Key to a Successful Business

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Customer service is one of the biggest areas of your business. Chris Gronkowski of Ice Shaker shares his thoughts on how to turn an upset customer into a raving fan. When you realize the opportunity of providing great customer service, you're ready to take your business to the next level.

Watch the whole interview here: https://youtu.be/OtrcOuGe6UU

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Hi, my name is Spencer. I co-founded Solo Stove. A DTC e-commerce brand that we started as a side hustle in a garage with 15K. We sold Solo Stove to private equity a couple times. After acquiring a few brands in 2021, Solo Brands grew out of Solo Stove, raised $219M through an IPO (NYSE: DTC) and reached a valuation over $2 BILLION dollars! Now I'm focused on creating content to help educate and inspire other budding entrepreneurs.

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