Bad reviews or negative word of mouth can suck, but it's not all doom and gloom. Research shows that brands have an active rejection rate of around 10%, and 2/3rd of lapsed customers can still come back even after bad reviews.
For more, check here https://business.linkedin.com/marketing-solutions/b2b-institute/how-b2b-brands-grow
For more, check here https://business.linkedin.com/marketing-solutions/b2b-institute/how-b2b-brands-grow
- Catégories
- E commerce Divers
- Mots-clés
- b2b, branding, customer reviews
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