Buying & Scaling A Successful DTC Agency with Franz Merz

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00:00 Episode Preview.
00:19 Intro.
00:57 Preface.
01:32 Q1: How did Franz scale up a vegan brand and then transition into the agency space?
04:05 Q2: Was the acquisition an “acquisition / hire” of sorts?
04:35 Q3: Can Franz break down the agency’s acquisition process?
06:28 Q4: Can Franz describe the difficulties in the agency’s acquisition’s transition?
08:03 Nikita and Franz discuss their client and team relations approach.
10:17 Q5: How does Franz approach client work?
12:341 Nikita and Franz discuss the omni-channel and the holistic approach.
15:04 Q6: How does Franz manage and prevent team burn-out?
17:26 Q7: How does Franz go about hiring and training new talent?
19:29 Nikita discusses the method he follows to find and hire new talent.
20:46 Q8: Where can people find Franz Merz on the web?
21:28 Q9: What is the reason behind the “Seven Times” name?
22:16 Nikita discusses simplicity in choosing the name for his agency.
22:42 Outro.
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Welcome to a new episode of the Scaling E-commerce Podcast. Today I had a very amiably conversation with Franz Merz who is the CEO of Seven Times Performance, a holistic E-com agency headquartered in Germany catering to the needs of clients in many industries and niches, taking care of their branding, optimizing their online shops and designing data-driven marketing solutions that translate into campaigns that have scaled up their revenue considerably time and time again. From his modest beginnings to acquiring and scaling an Agency, how he structures his team and his approach to customer relations, there’s surely a lot of value and wisdom for our audience in today’s podcast.

https://seventimes-performance.com/
https://www.linkedin.com/in/franz-merz/

Check out the video and let me know what you think in the comments!

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