B2B E-Commerce Trends and Beyond | B2B E-Commerce Integrated E20

Listen to the full episode to find out more about:

-How continued supply chain disruptions will affect B2B suppliers
-How customer analytics are key to providing a personalized experience
-Why customer relationships are still at the heart of B2B sales

Arno rings in the new year with Sana's Customer Success Director Emilie Dubau for a bit of reflection on the past. But more importantly, they set their sights on the future and specifically, what trends they expect to see in B2B e-commerce in 2023.

2023 is a year where online B2B sales will be the default, so the focus should be on making that online buying experience convenient and reliable with concepts like unified commerce, hyper-personalization, contextualized real-time pricing and more.

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#ecommerce #ecommercesuccess #podcast #IT #ecommercesuccess #erpintegration #technology

Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them.

How? By making your SAP or Microsoft Dynamics ERP and e-commerce work as one.

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