4 Steps On The Way From Old To Conversational Marketing

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Timecodes:
00:00 - Intro
01:24 - What is conversational marketing?
03:53 - Start a conversation when a customer wants it
04:34 - Good communication starts from the context
07:10 - Personalized approach
07:22 - Speak to people about what they are interested in
08:03 - Present for you and Summary
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