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NEW DELHI: E-commerce major

Amazon

India on Sunday said it is offering close to 20,000 'seasonal' or temporary employment opportunities in its customer service (CS) organisation to help customers in India and globally with a seamless online shopping experience.

The new temporary positions- being added to meet the anticipated demand in customer traffic in the next six months- are open in Hyderabad, Pune, Coimbatore, Noida, Kolkata, Jaipur, Chandigarh, Mangaluru, Indore, Bhopal and Lucknow, Amazon India said in a statement.

Most of the positions are part of Amazon's 'Virtual Customer Service' programme that provides flexible work-from-home options, it added.

The new positions will see associates support customer services through e-mail, chat, social media and phone. The eligibility criteria for these positions include having minimum educational qualification of 12th standard pass and proficiency in English, Hindi, Tamil, Telugu or Kannada.

Based on the candidates' performance as well as business needs, a percentage of the current temporary positions are likely to be converted into permanent positions towards the end of the year, Amazon India said.